TERMS & CONDITIONS
Last updated: October 13, 2026
1. About us
This website is operated by Maximilian Kreutzer, doing business as zenhaus, Germany. Contact: zenhausoptics@gmail.com
2. Orders
By placing an order, you confirm that you are of legal age in your state of residence and that the information you provide is accurate. We reserve the right to refuse or cancel any order, for example in case of pricing errors or suspected fraud. In that case, you will receive a full refund.
3. Prices & payment
All prices are in US dollars (USD). Shipping is free. Any applicable taxes are shown at checkout. Payments are processed securely through our payment providers.
4. Products
We do our best to display our products accurately. Colors, textures, patterns and scents may vary slightly due to screen settings and the natural characteristics of materials.
5. Shipping, returns & refunds
Please see our Shipping Policy and Refund & Return Policy.
6. Product use & safety
Please use all products only as intended and follow the care and safety instructions provided on the product page and/or packaging. Products involving heat or an open flame must never be left unattended while in use.
7. Limitation of liability
To the extent permitted by law, zenhaus is not liable for damages resulting from improper use of our products, including failure to follow the provided care and safety instructions. Our total liability is limited to the amount paid for the product.
8. Governing law
These terms are governed by the laws of the Federal Republic of Germany, without prejudice to any mandatory consumer protection laws of your state of residence.
9. Changes
We may update these terms at any time. The version published at the time of your order applies.